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Running a homecare agency involves juggling countless responsibilities – from recruiting qualified caregivers to managing insurance requirements, ensuring customer satisfaction, and maintaining compliance standards.
What if you could delegate these time-consuming operational tasks to experts in this industry while you focus entirely on delivering exceptional patient care?
Optimize Your Revenue Cycle with a Specialized Team
With our experience serving the homecare industry, we have established as a trusted partner for healthcare providers seeking to optimize their revenue cycle operations.
Our expertise allows our clients to focus on delivering exceptional patient care while we handle the intricacies of revenue cycle management.
01
No In-House Staff
Outsourcing eliminates the need for a large in-house staff, reducing overhead costs associated with hiring, training, and maintaining a team. This leads to significant cost savings.
02
More Control and Access to Results
Gain access to advanced technology and real-time tracking, enabling better control and visibility over the outsourcing process. This includes:
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Real-time Tracking.
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Detailed Reporting.
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Data Analytics for better decision-making and improving operations.
03
Reducing Denied Claims and Revenue Loss
Outsourcing partners specialize in prevention activities, such as:
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Close attention to EVV attendance tracking.
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Accurate Pre-Billing.
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Ensuring regulatory compliance.
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Timely Filing: Claims Management.
Patient Referral and Intake
involve evaluating potential patients' needs and suitability for care. Our process includes: Contact Referred PT, Schedule Appointment with DOH, follow up for PT, and send information to the insurance.
Verification & Authorization
validates insurance coverage for care.
Our key responsibility is to check PT eligibility periodically. Long Term. Short Term. Private Pay.
Service
Delivery
by providing high-quality, patient-centered care to individuals in their homes. This includes scheduling & Coordination, QA PT and CG satisfaction, Insurance and case manager inquiries related with the PT.
HR /
Recruitment
Oversees staff, ensuring that caregivers and team members are recruited, trained, and retained to deliver high-quality patient care.
Our process includes Compliance, Recruitment and HR counseling.
Coding & Charge Capture
includes accurately translating patient care services into standard codes for billing and reimbursement. We handle EVV attendance tracking, pre-billing review and preparation, & time sheet verification and approval.
Reporting & Analysis
involves collecting, analyzing, & interpreting data to inform business, optimize care delivery, and improve performance.
This includes full reports on key metrics (patient outcomes, operations, financial performance, and compliance).
Homecare BPO: When is outsourcing the right choice?
You NEED outsourcing your homecare operations if:
01
High Volume of Claims
When you have a large volume of claims to process and managing them in-house becomes overwhelming.
04
Insufficient Resources
Do you really have the necessary resources, such as staff, tech, or infrastructure, to manage your homecare operations efficiently?
02
Compliance Concerns
When you're concerned about maintaining compliance with changing regulations and laws.
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05
Lack of Expertise
When your team lacks the necessary expertise or knowledge to manage complex claims, billing, or regulatory compliance.
03
Need for Cost Savings
When you want to reduce operational costs and improve profitability.
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06
Improved Efficiency
You want to streamline your operations, reduce errors, and improve productivity.
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