Sales Support & Lead Generation Outsourcing
As Infinity Connections Global we provide specialized sales support outsourcing designed to help companies scale their revenue without increasing operational pressure. Our nearshore model gives you access to bilingual SDRs, lead generation teams, appointment setters, sales coordinators, and CRM support specialists who operate as a seamless extension of your in-house team.
Build a Stronger Sales Pipeline With Nearshore SDR Talent
We work with businesses across the U.S., Canada, and Europe that need stronger pipelines, faster conversion processes, and consistent outbound activity. Our sales support teams are trained in modern prospecting strategies, qualification frameworks, CRM hygiene, follow-up workflows, and multi-channel outreach. Whether your business needs to expand its top-of-funnel, improve appointment rates, or strengthen its customer communication, we build the right team for your goals.
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Sales Support: ​Adapted to the Hispanic market, with a focus on creating a positive and close experience for Latino customers.​​​
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Integration with Sales Tools: Connection with CRM, phone system, or contact channel (such as CloudTalk, WhatsApp Business, or email) to maintain a constant flow of information.​​​
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Defined Processes, Measurable Results: Our workflow is designed to maximize results, with stages including customer contact, quoting, presentation of options, processing, auditing, and post-sales follow-up.
Advantages
Our nearshore advantage makes sales support more efficient. With talent located in LATAM, your team works in real time, with full time-zone alignment and cultural compatibility—critical factors for calling, prospecting, and customer conversations. Every agent receives product-specific training, communication coaching, and continuous performance monitoring so you always get consistent and measurable results.
What Our Sales Support Teams Can Do for You
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Lead Generation and Qualification: Identifying and attracting potential customers interested in your product or service.​​
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Comprehensive Advice: Quoting and explaining personalized options for each type of customer.​​​​
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Sales Management and Processing: Carrying out sales closures, internal audits, and data transmission to your company.​​
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Post-Sales Follow-up: Managing incidents, providing billing support, coordinating schedules, and renewing contracts.​​​
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Bilingual Customer Service: Providing close, ongoing, and proactive support to Spanish-speaking and American clients via phone calls and WhatsApp.​
Why Outsource your Sales Support with Infinity Connections BPO?
Sales support includes lead sourcing and validation, outbound calls, email outreach, qualification, appointment scheduling, CRM updates, follow-up management, and coordination between marketing and sales teams. Instead of hiring and training internally, you get a ready-to-operate sales engine that helps accelerate revenue growth.
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Proven US Market Experience: With over 5 years of experience serving US clients across diverse industries, we've got the expertise to help your business thrive.​​​​
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The Benefits of Outsourcing Sales Support:
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Lower operational costs.
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Enhanced customer experience.
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Quicker response times.
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Increased customer loyalty and retention.
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Scalable solutions without the need for new hires.​​​
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​​​​​Closeness, Education, and Trust: Our unique approach combines human touch, education, and commitment to make every client feel valued and supported.​​
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​​​​​Sales Support for US Businesses: Our services are designed for companies, independent sales agents, and service providers seeking to elevate their customer service without added complexity.
Why Nearshore Sales Support Works Better
At Infinity Connections Global we empower businesses to scale smarter, close more deals, and maintain a steady pipeline with lower cost and higher efficiency. When you’re ready to grow, our nearshore sales teams give you the momentum to get there.
Business Analysis
We assess your business model, tools, and customer profile to understand your unique needs.
Sales Process Design
We tailor the sales, contact, and post-sales process to meet your specific objectives.
Team Onboarding
Our sales professionals undergo comprehensive training on your products/services and protocols.
Sales Process Design
We tailor the sales, contact, and post-sales process to meet your specific objectives.
Sales Process Design
We tailor the sales, contact, and post-sales process to meet your specific objectives.
Explore our services
